Difference between functional and dysfunctional conflict Essay Example for Free

Difference between functional and dysfunctional conflict EssayFunctional participationSusie Steel is a vice president in a real estate development firm called Hearts Development. She has spent enormous amounts of energy cultivating a relationship with a local town regarding an available plot of land. Susie would like to purchase the land to build townhomes for sale. She has developed an excellent relationship with the town politicians and partnership members. An issue has developed over the planned usage of the land, though. The town will sell the land to Susies company but feels that townhomes would be bad for the overall community. Theyre touch on with the additional cost and burden of kids that the townhomes would bring into the community. Susie understands the communitys concern and wants a win-win situation to occur. She feels that this issue will be a functional conflict due to the incident that the disagreement will bring a positive end result to both parties. Positiv e results of functional conflict include Awareness of both sides of issues value of working conditions due to accomplishing solutions togetherSolving issues together to improve overall moraleMaking innovations and improvements within an organizationIn Susies case, constructive criticism and interchange resulted in a compromise and a solution between the parties. Susie understood the towns concern but needed to find something to build that would bring revenue for the company. by means of their joint meetings, the end solution was for Hearts Development to build a retirement community, which would only have citizens 55 and over living in the town. This would turn over the issue of having more young people come into town and burden the school system.